Shipping policy

Shipping Information

We ship worldwide, and all orders are sent using a tracked delivery service.

Orders are usually dispatched within 3 working days.

Most items fit through a standard letterbox, so you don’t usually need to be home for delivery.

UK Delivery

Tracked UK Delivery – £2.99
FREE on orders over £19.99
Estimated delivery: 2–3 working days

Express / 1st Class Tracked – £5.99
Estimated delivery: 1–3 working days

International Delivery

EU Tracked Delivery – £8.99
Available on orders up to £75
Estimated delivery: 10–15 working days

International Tracked (Non-EU) – £23.99
Estimated delivery times vary by destination

Customs & Import Duties

For EU and international orders, customs or import charges may apply when your parcel arrives in your country. These fees are set by local authorities and are the responsibility of the customer. Unfortunately, we’re unable to predict or control these charges.

Tracking & Support

All orders are sent with tracking. You’ll receive your tracking details once your order has been dispatched.

If your order hasn’t arrived within 14 days (UK) or 31 days (international), please contact us via live chat or our contact page with your name and shipping address, and we’ll be happy to help.